Cancellation Request Form


 
We regret that you have decided to cancel your hosting account with Webcountry. If there is anything we can do to change your mind, please contact our Customer Service Team.

This is THE ONLY WAY to cancel your account with us. No calls or emails to any department will preserve any deadlines according to our user agreement.

If your account is over 30 days old, NO REFUND can be given, as per our user agreement.

If your account is 30 days old or less, you are entitled to a refund under our 30 Day Money Back Guarantee. Your prepaid hosting fees will be refunded to your credit card on file within 1-2 weeks of this request. Membership fees, Setup fees or Domain Registration charges and any additional services like, ie. extra email accounts, extra web space, MySQL DB, Secure Server Certificate, URL Promotion, CGI Script Installation, etc. are always non refundable. See our user agreement for complete details.


The following form is provided to better understand the needs of our customers. Please fill out the form entirely. Every field is required and only completed forms can be processed. Upon submission, you will be assigned a cancellation ID which is very important and will be used to reference your cancellation.

1. What is your domain name?*
e.g. mydomain.com
2. What service(s) are you canceling?*
3. What is your username?*
4. What is your password?*
5. What is your contact number?*(10 digit)
6. What is your e-mail address?*
7. What is your name:*
8. What is your street address:*
9. What is your city, state & zip:*
10. Why do you wish to cancel your account with us?*
11. Where are you moving your site to?*
(Skip question if you select "giving up my web site" from 9)
12. How long have you been with Webcountry?*
13. Have you used our technical support?*
(If Yes, how satisfied were you with the service received?)
14. Anything else you would like us to know? Please include your phone number in this box.